Returns & Exchanges at Rozi

We want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your new piece doesn't quite fit your space, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Pack with Care

  Place the items back in their original packaging, ensuring all protective inserts and assembly hardware are included to prevent damage during transit.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.